AI Chatbot for Any Website
A branded AI assistant for your website that answers questions, guides bookings, and connects to your systems, around the clock and in 40+ languages. Built for performing arts, hospitality, healthcare, restaurants, education, and museums.
Answers for your visitors, day and night.
Embed a fully branded AI assistant on your website. It answers questions, guides purchases and bookings, shares real-time information, and supports your visitors around the clock, in more than 40 languages.
It's built for organizations that need more than a generic widget. Every deployment gets its own knowledge base, connections to your systems, and an admin dashboard to see everything that's happening.
- Answers from your own documents & FAQs
- Live data and actions through your APIs
- Your brand, your AI provider, 40+ languages
Animated demo with four scenarios: a concertgoer checking symphony dates and parking, a hotel guest asking about rooms and the spa, a patient finding a dermatologist and what to bring, and a diner asking about gluten-free dishes and booking a table.
Sample conversations. Try the tabs.
Fits the way your organization works.
The assistant adapts to the workflows, terminology, and systems of each industry.
Performing arts
For opera, symphony, ballet, and theater, with deep Tessitura integration for live tickets, patron accounts, and donations.
- Live ticket search & booking via Tessitura
- Season schedules & program notes
- Directions, parking & accessibility
- Patron account & donation support
Hotels & hospitality
Instant answers on rooms, rates, amenities, and check-in times. Connect your PMS for reservation inquiries and spa or dining upsells.
- Room availability & rates
- Amenities & facilities
- Restaurant reservations & menus
- Local attractions & concierge tips
Healthcare
Help patients find the right provider, check office hours, and prepare for visits. Configurable guardrails keep it from giving medical advice.
- Provider directory & specialty search
- Appointment availability & scheduling links
- Insurance & billing FAQ
- Pre-visit instructions & patient resources
Restaurants & dining
Menus, daily specials, dietary needs, and open tables. Connect OpenTable or Resy for booking and fewer phone calls.
- Menus & allergen info
- Reservation availability & booking
- Hours, location & parking
- Private events & catering inquiries
Education
Support prospective and current students with admissions, courses, campus maps, deadlines, and contacts, and lighten the load on staff.
- Admissions & application guidance
- Course catalog & registration help
- Financial aid & scholarships
- Campus services & events
Museums & culture
Guide visitors through exhibitions, share hours and prices, tell the stories behind the collection, and answer membership questions in any language.
- Exhibition info & audio-guide style content
- Tickets & membership questions
- Visitor services & accessibility
- Event & program schedules
The questions your staff answer every day.
The assistant handles them around the clock, so your team can focus on the conversations that need a person.
- “What performances are on this weekend?”
- “Do you have rooms for next Friday?”
- “Which doctor specializes in cardiology?”
- “Do you have gluten-free options?”
- “Can I exchange my tickets for another date?”
- “How do I get there? Is there parking?”
- “Sign me up for the newsletter.”
- “How do I make a donation?”
Don't type. Just talk.
Visitors tap once, or not at all, and have a natural spoken conversation with your assistant. It listens, answers out loud with live captions, and switches language the moment they do.
- Made for phones: a full-screen, hands-free conversation, like the live voice modes in leading AI apps
- Also embedded in your website's chat widget (bottom right or left), or full screen in any browser
- Can launch automatically, for example when a visitor scans a lobby QR code
- Themed to your brand: colors, persona name, image, and voice
- Speech in and out in every supported language, switching mid-conversation
Interactive demo of immersive live voice mode, shown full screen on a phone, embedded in a website's chat widget, and full screen in a browser. A visitor in the parking garage asks for the main entrance in English, then asks about the coat check in Spanish. Use the controls to change the display, theme, persona, and widget position.
Everything your assistant can do.
One platform, packed with the capabilities arts and visitor-facing organizations actually need.
Talk to it like a person.
Typing is optional. Your assistant can listen, speak, and have a personality that fits your brand.
Immersive live mode
A full-screen, hands-free voice conversation, like the live modes in the leading AI apps.
Voice in every language
Speech in and speech out in every supported language, including switching mid-conversation.
Personas
One or more personas, each with its own name, style, behavior, and voice. Choose how they're loaded, such as round robin.
It knows where it is.
The same assistant behaves differently at the box office, in the parking lot, or on your donation page.
Segments
Box office, entrance, parking lot, or a campaign page: each segment has its own URL and extra instructions, so the assistant knows where the visitor is.
Page awareness
Embedded on your site, it knows which page the visitor is reading and helps with exactly that.
Active hours & holidays
Set opening hours and holidays, with different behavior when you're closed, such as taking a message or pointing to self-service.
Organization context
Phone numbers, locations, departments, and contact methods, so every “who do I call?” gets the right answer.
Your knowledge base
Documents, FAQs, policies, and program notes. Answers come from your content, not the open web.
Embed anywhere
One snippet embeds it across your whole website, or a specific segment on the pages where it belongs.
It doesn't just answer. It acts.
Intents, MCP servers, and API tools turn a conversation into something that gets done.
Rich intents
Video and podcast players, maps and directions, email notifications, links, and direct answers, right inside the conversation.
MCP servers
Connect your online store, weather, maps, or any MCP-enabled server, and the assistant uses that information in its answers.
Any API as a tool
Connect any API and the assistant calls it when it's needed, within the rules you configure, passing along exactly the details required.
Animated demo: a visitor gets an opera trailer, a weather forecast from an MCP server, and walking directions on a map; a teacher's group request becomes a CRM lead and confirmation email; a museum visitor gets a podcast episode and an emailed playlist.
If it has an API, your assistant can use it.
Tell us which systems you already use and we'll connect them. A few examples of what that makes possible:
- Email visitors the parking map and door times, so they arrive prepared.Works with your email service
- Alert your front-of-house team the moment someone asks for wheelchair assistance.Works with Slack, Microsoft Teams
- Check live parking availability before recommending where to park.Works with your garage or parking provider
- Turn group-sales and rental inquiries into CRM leads, with every detail filled in.Works with HubSpot, Salesforce
- Open a support ticket with the full conversation attached, so nobody has to ask twice.Works with Zendesk, Freshdesk
- Text show reminders or delay notices to visitors who opt in.Works with Twilio
- Add visitors to your newsletter, with their consent.Works with Mailchimp, Constant Contact
- Kick off any automation you already run, from a single conversation.Works with Zapier, Make
Your rules, your data, your AI.
Controls that privacy officers, IT teams, and boards ask about, built in from the start.
Policy acceptance
Ask visitors to accept your terms or privacy policy before chatting, or keep it optional.
Visitor details, your way
Gather names and emails gracefully during the conversation, or require them up front before the chat begins.
Bulk QR invitations
Invite many people at once, from a school group to a donor list, with QR codes that open the assistant directly.
Retention & auto-delete
Set how long conversations are kept, and have them deleted automatically when the retention period ends.
Bring your own key
Run the assistant on your own AI account (OpenAI, Google, or Anthropic) under your own agreements and billing.
Speaks your visitors' language.
Visitors type or speak in their own language and get answers in it, out loud if they like, with no separate setup for each one.
- English
- Spanish
- French
- German
- Italian
- Portuguese
- Dutch
- Russian
- Chinese (Simplified & Traditional)
- Japanese
- Korean
- Arabic
- Hindi
- Bengali
- Turkish
- Vietnamese
- Thai
- Polish
- Ukrainian
- Romanian
- Czech
- Greek
- Hungarian
- Swedish
- Danish
- Finnish
- Norwegian
- Indonesian
- Malay
- Filipino
- Hebrew
- Persian
- Swahili
- and many more
Run it all from one dashboard.
A management console for your admins, with the guardrails and choices your IT and leadership teams will ask about.
Admin dashboard
Monitor activity, review conversations, track metrics, and configure the assistant's behavior from one place.
Chatters & activity
Browse active and past sessions with full transcripts, engagement metrics, and popular topics across your audience.
Actions & intents
Define the goals the assistant should recognize and the actions it takes, from booking tickets to scheduling appointments.
Guardrails & safety
Content moderation, topic boundaries, and response guardrails keep it on-brand and handle edge cases gracefully.
Your brand, fully
Colors, fonts, position, avatar, greeting, and tone of voice, matched to your website's design.
Enterprise-ready. Built on a multi-tenant architecture, each organization runs in isolation with its own knowledge base, conversation history, analytics, and branding, all managed centrally. Staff sign in through Auth0, and data storage is encrypted.
From your documents to live on your site.
We handle the AI configuration. You bring the knowledge that makes the assistant genuinely helpful.
- 01
Upload
Share your documents, FAQs, and policies.
- 02
Connect
Link your APIs: Tessitura, PMS, CRM, or custom backends.
- 03
Configure
Set up actions, intents, and guardrails.
- 04
Customize
Match the look and personality to your brand.
- 05
Embed
Add it to your website with one line of code.
- 06
Refine
Monitor conversations and improve answers in the dashboard.
Tessitura® is a registered trademark of Tessitura Network, Inc. Digital Arts Media Services is not affiliated with, endorsed by, or sponsored by Tessitura Network, Inc. All other trademarks are the property of their respective owners.
Ready to get started?
Let's talk.
Whether it's AI on your Tessitura data, a website redesign, an SEO strategy, or custom software, we'd love to hear about it. Consultations are free, and we typically reply within 24 hours.
Thank you, we'll be in touch.
We typically reply within 24 hours, from info@digitalartsmediaservices.com.
- Phone
- +1 (202) 800-0207
- Office
- 2021 L St. NW, Suite 101-341
Washington, DC 20036 - What to expect
- Free consultation · Custom solutions · Ongoing support